SHIPPING POLICY

 Thank you for choosing Khaadi. We aim to deliver your order quickly, safely, and efficiently. This Shipping Policy explains how we process, ship, and deliver your purchases.


1. Processing Time

  • All orders are processed within 1–3 business days.

  • Orders placed on weekends or holidays will be processed on the next business day.

  • During high-demand periods, processing times may take slightly longer.


2. Shipping Rates & Delivery Times

Shipping costs and estimated delivery times will be calculated at checkout based on your location and selected shipping method.

Typical Delivery Estimates:

  • Standard Shipping: 5–10 business days

  • Express Shipping: 2–5 business days

  • Overnight Shipping: 1–2 business days (where available)

Please note: Delivery timeframes do not include processing time.


3. International Shipping

We proudly ship worldwide.

  • Delivery times vary depending on destination.

  • International shipping fees, customs charges, import duties, and taxes may apply and are the customer’s responsibility.

  • Customs processing times may cause delivery delays beyond our control.


4. Order Tracking

Once your order ships, you will receive an email with:

  • A shipping confirmation

  • Your tracking number

  • A link to track your package in real time

Please allow 24–48 hours for the tracking information to update.


5. Incorrect Address or Delivery Issues

Please ensure your shipping address is complete and accurate.

Khaadiis not responsible for:

  • Lost packages due to incorrect address entry

  • Delays caused by the shipping carrier

  • Missing packages marked as "delivered" by the carrier

If you enter an incorrect address, contact us immediately at [Insert Email]. If the order has not shipped, we will update the address.


6. Delays & Out-of-Stock Items

  • If an item is out of stock or your order is delayed, we will notify you right away.

  • Orders containing both in-stock and out-of-stock items may be split or held—depending on your preference.


7. Damaged Packages

If your package arrives damaged:

  1. Take clear photos of the packaging and items.

  2. Contact us within 48 hours at [Insert Email].
    We will work quickly to resolve the issue.